- Age: 60
- Media use at home – Type: Smartphone
- Media use at home – Frequency: ★★★★
- Current use assistive technology: Braille displays
- Diagnose: Conductive hearing loss
Ellen, who lives in Denton, UK, was diagnosed with meningitis when she was 12 years old, resulting in blindness and partial deafness. She became fully deaf later in life. However, with the assistance of an advisor, she was able to learn signatures that were placed in the palm of her hand, as well as utilizing her remaining hearing at first. She is also able to use Braille.